“How do you structure your technology enhanced learning (TEL) support?” is a common question amongst learning technologists. The ucisa TEL surveys (Voce et al., 2020) have reported that there exists a variety of support models for TEL support, where institutions may have different numbers of TEL support units, different types and numbers of support staff and different locations for central TEL support units. In this session, you will be introduced to research into institutional support structure for TEL within UK higher education. The research findings focus on three key areas: 1. TEL support structures, 2. location of TEL support and 3. TEL governance. Individually and in groups, you will have the opportunity to reflect on your own TEL support structures and consider the effectiveness of working relationships with other teams, the strengths and weaknesses of your location within the organisational structure and the role of your governance structures. The session will conclude by looking at a framework for action that you can use to consider changes to your institution’s TEL Support structure.
|Workload in hours||1|
|Admission procedure||Open to all|
|Entry requirements note||none|
|Type of credential||None|
|Learning outcome||coordinate educational programmes|
Plan and coordinate educational and public outreach programs such as workshops, tours, lectures and classes.
|Learning outcome||Using digital tools for collaboration, content creation and problem solving|
Using ICT software and hardware to collaborate and communicate with others, creating and editing new content (from word processing to images and video) and solving conceptual, technical and practical problems.
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